Telehealth Physical Therapy
Physical Therapy @ Reforming Foundations
Personalized support for your active lifestyle
Frequently Asked Questions
General
You offer a lot of options for getting the physical therapy I need. Do I have to choose just one?
No. In fact, we encourage you to combine them! That's the beauty of Elevate. Lindsay will help you build a plan that fits your lifestyle while continuously moving you toward your goals. Loving the convenience of the mobile visits, but curious to see what Pilates is all about? Book one of your physical therapy sessions at Reforming Foundations! Going up north for a week? Schedule a Telehealth session to keep you accountable to your plan while you're gone.
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Do you take insurance?
Elevate Physical Therapy does NOT submit insurance claims and is considered an out-of-network provider with all insurance companies. We will provide you with the documentation needed after each session to submit for reimbursement through your health insurance policy's out-of-network benefits. Reimbursement is not guaranteed, and payment is due at the time of service. We accept all major credit/debit cards, as well as Flexible Spending Account and Health Savings Account debit cards.
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How do I know if I have out-of-network benefits?
Simply ask your health insurance company these questions:
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Do I have coverage for physical therapy from an out-of-network provider? (If they ask for the specific treatment codes- 97162, 97140, 97110, 97112, 97530)
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Does this coverage apply to telehealth physical therapy? (for telehealth sessions only)
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Is there a deductible for out-of-network services? How close am I to meeting the deductible for this year?
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Do I need to be pre-authorized for physical therapy sessions in order to receive reimbursement?
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What are the steps to submit an out-of-network claim, and what must be included with the claim?
Mobile Physical Therapy
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What areas of Michigan does Elevate Physical Therapy travel to?
Lindsay travels to clients' homes and workplaces in eastern Oakland County- including cities adjacent to the Woodward and I-75 corridors, as far south as Ferndale and as far north as Clarkston. If you live outside this area and would like to see Lindsay in person, consider Physical Therapy @ Reforming Foundations. If you are unsure if Lindsay will be able to travel to your area, just ask!
What type of space do I need for treatment?
A quiet area that has a level of privacy you are comfortable with, and enough space for a foldable treatment table. In order to fully benefit from your treatment it is also important that you arrange for home/work-related interruptions to be avoided/kept to a minimum during the treatment session.
What do you bring with you when traveling to see clients?
A portable massage/treatment table, exercise bands, small weights and other portable exercise props as necessary. We may also incorporate exercise equipment available in a client's home or workplace if appropriate.
Telehealth Physical Therapy
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What equipment will I need for a telehealth physical therapy session?
Our secure, third-party platform tailors your session to the equipment and bandwidth you have available. If you are viewing this page, you can successfully complete a Telehealth session. If any problems arise, we will work with you until they are resolved. You will simply need:
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A computer , tablet, or smart phone with a video camera
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A reliable internet connection
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A hands-free method to position your camera during the session to allow the therapist to see you (such as a wall to lean the phone against, a tripod, a PopSocket, etc)
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How will you diagnose my condition or injury by video?
In the clinic, physical therapy evaluations start with a conversation, in which the therapist asks a series of questions to discover what they need to know about your injury. Based on this discussion alone, the therapist should have a very clear idea of your probable diagnosis. Then, the therapist may perform some hands-on tests to confirm.
Similarly, Lindsay will watch you perform specific movements, asking you questions about each one, and will assess your response during each phase of the evaluation. This process will clarify your diagnosis and guide your treatment plan. If Lindsay is ever unsure of your diagnosis, or believes you need in-person treatment for best results, she will not hesitate to guide you toward an in-person evaluation!